Drillers Service Inc: Setting the Standard in the Water Industry Since 1954

Drillers Service Inc. has been a trusted name in the water industry since 1954, delivering top-quality products and expert customer service to professionals in water well drilling, wastewater management, water treatment, and industrial solutions. With 20 strategically located branches across the southeastern United States, Drillers Service Inc. (DSI) stands as a premier wholesaler, empowering contractors and businesses with fast delivery, local expertise, and comprehensive support. As a subsidiary of Headwater Companies, DSI continues to grow through innovation, acquisitions, and a deep commitment to serving the evolving needs of the water industry.

Introduction: The Legacy of Drillers Service Inc.

Since its inception in 1954, Drillers Service Inc. has consistently demonstrated excellence in the distribution of water industry products. With a mission rooted in service, innovation, and integrity, DSI has become a cornerstone supplier for water well drillers, treatment specialists, and industrial service providers. Over the decades, the company has earned a solid reputation for quality, reliability, and deep industry knowledge. Today, it serves as a trusted resource for professionals across the Southeast who demand the best in both product and support.

A Look at the History and Evolution of Drillers Service Inc.

Founded in Hickory, North Carolina, Drillers Service Inc. began with a single location and a simple yet powerful goal: to support the water well industry with quality products and exceptional customer care. The early years were marked by steady growth, driven by a hands-on approach and a commitment to understanding the needs of local contractors. As demand increased, DSI expanded its offerings and opened additional branches across multiple states.

By the 2000s, DSI had become one of the most recognizable names in the water industry, known for its wide product selection and experienced team. The company joined Headwater Companies, a group of groundwater-focused distribution brands, enhancing its resources and ability to innovate. Today, DSI continues to lead the industry with 20 branches and a culture built on trust and excellence.

Product Offerings: Comprehensive Solutions for Every Water Professional

Drillers Service Inc. is more than just a distributor — it is a full-service partner for water professionals. Its product lineup covers a vast range of categories:

Water Well Drilling Supplies: Casings, screens, bits, drilling fluids, and accessories.

Pumps and Motors: Submersible pumps, turbine pumps, booster pumps, and motors from leading manufacturers.

Water Treatment Equipment: Filtration systems, UV disinfection units, water softeners, and chemical feeders.

Wastewater Products: Sewage pumps, control panels, basins, and accessories for residential and commercial systems.

Industrial and Turf Irrigation Solutions: Engineered systems for agriculture, turf management, and light industrial applications.

Each product is selected for quality and performance, ensuring professionals have access to the tools they need to do the job right the first time.

Customer Service: A Commitment to Partnership

One of the defining features of Drillers Service Inc. is its unwavering commitment to customer satisfaction. DSI’s team of specialists brings decades of industry experience to every interaction, offering technical guidance, product recommendations, and troubleshooting support. Their philosophy goes beyond transactions — DSI believes in building relationships.

From personalized order assistance to fast shipping and local stocking, every aspect of the customer experience is designed to help contractors stay on schedule and within budget. This dedication to service is what sets DSI apart in a competitive market.

Strategic Branch Locations: Supporting Regional Growth

Drillers Service Inc. operates 20 branches across key southeastern states, including North Carolina, South Carolina, Florida, Georgia, Tennessee, Virginia, Maryland, and Pennsylvania. These branches are strategically placed to ensure timely delivery, localized inventory, and responsive service.

Each location functions as a vital hub, supporting the needs of local water professionals while maintaining the company’s high standards of quality and consistency. DSI’s physical presence allows it to respond quickly to changing market conditions and seasonal demand spikes.

Industry Expertise and Training

Education and training are central to DSI’s mission. The company regularly hosts workshops, certification sessions, and product demonstrations to keep contractors informed and competitive. Topics range from new product technology to regulatory updates and system design best practices.

This focus on education not only empowers customers but also strengthens the industry as a whole. Drillers Service Inc. understands that well-informed professionals deliver better results, and they invest heavily in knowledge-sharing and ongoing development.

Innovation and Expansion

Drillers Service Inc. has never been content to rest on its legacy. Over the years, it has pursued growth through strategic acquisitions and continual reinvestment in infrastructure and technology. Notably, DSI’s acquisition of a turbine pump facility in Pelham, Georgia expanded its capabilities in lineshaft turbine assembly and repair — a significant value-add for clients.

The opening of new branches, like the recent location in Fort Myers, Florida, reflects DSI’s proactive approach to market trends and customer needs. These expansions are carefully planned to provide better access, reduce lead times, and enhance regional support.

Sustainability and Responsibility

In an industry deeply connected to natural resources, sustainability is more than a buzzword — it’s a responsibility. Drillers Service Inc. promotes environmentally conscious practices through the products it offers and the way it conducts business. Many of its treatment systems are designed to improve water quality while reducing chemical usage and waste.

DSI also works with manufacturers who prioritize eco-friendly design and manufacturing practices, supporting broader industry efforts toward environmental stewardship. From efficient pumping systems to responsible waste management, DSI encourages solutions that balance performance and sustainability.

Team and Culture

Behind every successful company is a team of dedicated individuals, and DSI is no exception. With a workforce of over 150 professionals, the company cultivates a culture of integrity, collaboration, and continuous improvement. Employees are empowered to solve problems, contribute ideas, and provide exceptional service.

Many team members have been with the company for decades — a testament to the positive work environment and shared sense of purpose. DSI invests in its people through training, support, and recognition, resulting in a knowledgeable and motivated team that consistently delivers for its customers.

Looking Ahead: The Future of Drillers Service Inc.

As the water industry evolves in response to environmental challenges, population growth, and technological advancement, Drillers Service Inc. remains positioned for continued success. The company’s forward-thinking strategy focuses on:

Expanding product lines to meet emerging needs.

Investing in digital tools and e-commerce platforms.

Enhancing logistics and delivery capabilities.

Strengthening partnerships with top manufacturers.

Deepening community and customer relationships.

With its strong foundation, experienced team, and innovative mindset, DSI is ready to meet the future with confidence.

Conclusion

Drillers Service Inc. is more than a wholesaler — it is a trusted partner, a regional leader, and a driver of progress in the water industry. Since 1954, DSI has helped shape the standards of service, product quality, and professional support. Its continued expansion and commitment to excellence ensure that it will remain a vital force for decades to come. Whether you are a contractor seeking reliable supplies or a business looking for long-term support, Drillers Service Inc. delivers the experience, resources, and integrity you can count on.